Shipping times and costs

Express delivery free for purchase higher than € 19,90 (tax incuded).

Shipping type    Times Costs
Express until 10 kg Shipped within 1-2 business days      € 6,10
Express until 20 kg Shipped within 1-2 business days € 10,00
Express until 30 kg Shipped within 1-2 business days € 14,00

The orders confirmed by 12 pm are processed the same day; the orders confirmed after 12 pm are processed the next working day.
Working days go from Monday to Friday.
For Sicily, Sardegna, Calabria, and minor islands the delivery might take an additional day.

Deliveries will be made at street level during business hours from Monday to Friday, holidays excluded.
Before the delivery the courier will send an email or SMS indicating the product is “ready to be delievered”.
The courier will make a first delivery attempt, before the delivery the courier will send an email or SMS indicating the product is “ready to be delievered”.

In case of absence the recipient will be noticed via SMS/email. The recipient may select, by 12am, the redelivery option using the link in the notice and selecting the address for the redelivery:

  • redelivery at same or different address
  • drop-off at the Post Office (only for deliveries of compatible weight and size)
  • Punto Poste (only for deliveries of compatible weight and size)
  • Punto Poste-Locker (only for deliveries of compatible weight and size)

The second delivery attempt will be made automatically the day after the first attempt. In case of delivery failure for the second time, the courier will leave a new notice with the details of the Post Office where the parcel will be in storage at for the next 7 days.

After this deadline, the order will be sent back to our warehouse.

All the orders are processed automatically and is not possible to change the times of shipping or delivery.